Combat Fraudulent Activity Online

We encourage members to be vigilant with their personal and account information.  It is  important to protect yourself and your computer while using the Internet.


Protecting your computer from vulnerabilities includes keeping others out of your computer’s personal files, preventing attacks passed through your email to your contacts or inadvertently downloading malicious software.


Here are a couple things you can do.


Keep your computer’s firewall turned on.  A personal firewall is an application which controls network traffic to and from a computer based on a security policy. Windows XP, SP2 and higher come with a built-in personal firewall. Learn how to enable the Microsoft personal firewall at Microsoft’s website.  Encryption should also be enabled for your router firewall and your wireless network, if you have those set up.


Keep your operating system, anti-spyware and anti-virus software up to date.  When vulnerabilities are discovered, computer vendors develop software patches to address them.  However, it is up to you to obtain and install the most up-to-date fixes.


Passwords are important.  Create custom user IDs and passwords, even for your personal computer, router or wireless network.  Do not use default user IDs or passwords.  Creating your own complex passwords using symbols, numbers and upper and lowercase letters can help ensure stronger, more secure computer use.


Be cautious.  Finally, avoid downloading files or attachments from websites or senders that you don’t know or trust.

Visit the Microsoft Online Safety page for more computer information and tips.


If you suspect that you have been a victim of fraud or your account has been compromised, immediately call a Pacific Service CU member service representative at (888) 858-6878.


by Nannette C., Vice President, Technology Solutions Group

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