by Michelle, Assistant Vice President, Operations

As part of our commitment to protecting members and their accounts, we post current scams and provide tips pertaining to how to protect your personal information and accounts. Here’s the latest scam that has been reported by numerous sources.

 

Fraudsters are calling consumers about a “settled government lawsuit.”  The caller claims that your mortgage “bank” has lost a lawsuit.  The caller wants to offer you a lower rate and payment to refinance your mortgage with them.

 

In order to take advantage of potential savings, the caller requests more information from you, including personal details such as your social security number, and banking information including your account number.

 

This is a phishing attempt designed to steal your personal information or your identity.

 

Never provide account numbers, Social Security numbers or any personal information to strangers or those claiming to save you money.  Pacific Service Credit Union will never contact you via phone, email or text message asking you to provide passwords, login names, Social Security numbers, or other personal information.

 

If you suspect that you have been a victim of fraud, or your account has been compromised, immediately call a member service representative at (888) 858-6878. After hours, to block your card please call (800) VISA-911. We can cancel compromised cards, change your account number or add a password to your account for future transactions if it becomes necessary.