Pacific Service Credit Union has been notified of a card compromise related to Home Depot stores that may affect your Pacific Service CU credit, debit and ATM card(s). The compromise took place at all U.S. and Canadian Home Depot stores between April 1 through September 8, 2014.
As a valued Pacific Service CU member, we want you to know that it is our top priority to maintain the privacy and security of all of our cardholders. We are working with Visa to determine the number of cards which were impacted by this unauthorized access. If we determine that any card is at risk, you will be notified and your card will be blocked and replaced. However, the card will be available for use until the new card is activated.
Your Pacific Service CU Visa debit or credit card features Visa’s Zero Liability policy which provides added security against fraudulent activity. In addition, our fraud monitoring systems work 24/7 and are designed to recognize suspicious charges and fraud on your accounts.
In the meantime, we encourage you to monitor your accounts for unauthorized activity. You can check transaction history and set up email alerts in BranchLine. We strongly caution you not to provide any information to those calling you claiming to be Pacific Service CU. These scams are intended to gather more information about you and your account in an attempt to use your old or possibly your new Pacific Service CU card(s). If you notice anything suspicious, please call a member service representative at (888) 858-6878 as soon as possible.
Home Depot is offering free identity protection services & credit monitoring to any customer who shopped at a Home Depot store in 2014, from April on. For more information about the situation, please visit the Home Depot website.