Online Banking

FAQ - Membership

How do I become a member?

It’s easy! The fastest way to establish membership is to apply online. You can also apply in a branch or you can print and complete a membership application. For more information, please call a member service representative at (888) 858-6878.

Who is eligible to become a member?

Membership is available to a variety of groups.  Anyone who lives, works, worships or attends school in Alameda, Contra Costa, Fresno, Marin, Napa, Placer, Sacramento, San Francisco, San Mateo, Santa Clara, Solano or Sonoma counties is eligible for membership.  Employees and retirees of PG&E Corporation, including its domestic subsidiaries are also eligible.  We also welcome family members of existing members regardless of where they live.
Visit our Membership page for complete details.  For more information, please call a member service representative at (888) 858-6878.

Why do I have to open a $5 savings account to be a member?

All members are required to open a savings account as a condition of membership.  The $5 is used to establish your savings account.  If you establish membership online, we will open and fund your savings account with the minimum $5 deposit.

Can I open an account for a minor?

Yes.  We have a variety of accounts tailored to kids and young adults.  Accounts for members under the age of 18 require a joint owner, 18 or older, on the account.  You can open accounts for minors online.

What is a credit union?

A credit union is a not-for-profit financial co-operative where people with similar backgrounds (like employer, type of work, or geographical area) can deposit and borrow money. Credit unions do make money, but return part of their profit back to their members in the form of lower loan rates, higher deposit rates and lower fees.

Can you tell me a little about Pacific Service CU?

Established in 1936, Pacific Service CU is a $1 billion financial institution offering a full complement of savings and loan products.  We pride ourselves on offering great rates and service to our geographically-disbursed membership.  As a non-profit organization, our financial success is returned to our members in the form of low-rate loans and high-rate savings rates.

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