|| 888.858.6878 | Email Us|
Protecting Your Privacy
Skilled identity thieves use a variety of methods to gain access to your personal information. The best way to protect yourself is to educate yourself against fraud such as identity theft and to be aware of common scams. The Federal Trade Commission (FTC) is a great resource for consumer information about Identity Theft and Current Scams.
Another important way to combat fraudulent activity on your accounts is to get a credit report. New laws allow a credit report per consumer per year. Credit reports will show any new account activity recorded in your name. If an identity thief has opened accounts in your name, they will show up on this report.
Finally, to protect yourself and your computer while using the Internet, there are a couple things you can do. Keep your computer’s firewall turned on and keep your operating system, antispyware and antivirus software up to date. You should also be cautious when downloading files or attachments and avoid downloading anything from websites or senders that you don’t know or trust. Visit the Microsoft Online Safety page for more information and tips.
Phishing & Vishing
Phishing and Vishing are types of deception to obtain sensitive personal information. Con artists use email or text message to direct you to false or "spoofed" websites or to call a number to provide personal data.
The most important thing to remember is that Pacific Service CU will never contact you via phone, email or text message asking you to provide passwords, login names, Social Security numbers, or other personal information. If you receive an email from Pacific Service CU asking you to update or verify account information, do not respond. Please forward the email to email@example.com. You should also ignore all mail, phone and email solicitations for foreign lottery promotions.
Credit & Debit
It is important to remember that fraudulent callers do not have the name of your financial institution nor do they have your card information. They will begin by asking you if you have made a specific recent purchase and will try to obtain your personal information like a credit card number claiming to block and re-issue your card.
If You Suspect Fraud