Contact Us

Message Us

Send a secure message

Please use online or mobile banking to send sensitive or personal information including:

  • Account number
  • Social security number
  • Copies of your drivers license or passport
  • Credit or debit card numbers

Contact Center Hours

Monday - Friday: 8 a.m. – 6 p.m.

Toll Free: (888) 858-6878

Direct: (925) 609-5000

After Hours and Holidays

Our extended-hours service center can help with lost or stolen ATM, debit and credit cards, card activation and PIN changes.

If you are traveling more than 100 miles from home or are outside of the U.S. and need an emergency card replacement, please call Visa at (800) VISA-911 or from outside the U.S., call collect +1-303-967-1096.

 

 

Fax Us

Member Service:  (925) 609-5165

Loans:  (925) 609-3225

Mailing address:

Pacific Service CU
P.O. Box 8191
Walnut Creek, CA 94596

Corporate office address:

Pacific Service CU
1355 Willow Way, Suite 200 Concord, CA 94520

Visa payment address:

Pacific Service CU
P.O. Box 60033
City of Industry, CA 91716

Refer your family and friends

You'll both get $50 when they open an account. Refer up to 10 friends and receive $500!