Privacy

We know you value the protection of your privacy and so do we. Protecting your personal and financial information is a top priority. The Privacy Policy below describes how we collect, use, share and protect your personal information.

What does Pacific Service CU do with your personal information?

Rev. Date 5/12

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and income
  • Account balances and payment history
  • Credit history and credit scores 
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Pacific Service Credit Union chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Pacific Service Credit Union Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes
information about your transactions and experiences
No We don't share
For our affiliates' everyday business purposes
information about your creditworthiness
No We don't share
For our affiliates to market to you No We don't share
Questions Call us at (888) 858-6878 or go to www.pacificservice.org
Who We Are
Who is providing this notice? Pacific Service Credit Union
What We Do
How does Pacific Service Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Pacific Service Credit Union collect my personal information? We collect your personal information, for example when you
  • Open an account or deposit money
  • Pay your bills or apply for a loan 
  • Use your credit card or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes
  • information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Pacific Service Credit Union has no affiliates.
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Pacific Service Credit Union does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Pacific Service Credit Union does not jointly market.
Privacy Policy PDF

Online Privacy Act

Our Online Privacy Policy addresses how we collect, use, share and protect information from our website and other online and mobile practices.


California Consumer Privacy Act

Pacific Service Credit Union takes your privacy and security seriously. Our privacy policy has additional requirements under California’s Consumer Privacy Act (CCPA) as detailed in the California Consumer Privacy Act Disclosure.

To request disclosures or to inquire about your personal information, please submit your request by either completing the forms below, sending us an email(Opens in a new Window) or by calling a member service representative at (888) 858-8678.