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Contact Us

Email Us 
Please use our secure email portal to send sensitive or personal information:
  • Account number
  • Social security number
  • Copies of your drivers license or passport
  • Credit or debit card numbers

Contact Center Hours
Monday - Friday: 8 a.m. – 6 p.m.
Toll Free: (888) 858-6878
Direct: (925) 609-5000

After Hours and Holidays
Our extended-hour service center answers calls for ATM, debit or credit card support for lost or stolen, activation or PIN changes.

If you are traveling more than 100 miles from home or are outside of the U.S. and need an emergency card replacement, please call Visa at (800) VISA-911 or from outside the U.S., call collect +1-303-967-1096.

Fax Us
Member Service:  (925) 609-5165
Loans:  (925) 609-3225

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