Visa Platinum Rewards card...

It’s simple to track and redeem your points. Simply log into online or mobile banking to view or redeem your points. You can also visit the redemption site. You’ll also be rewarded with bonus offers from some of your favorite merchants.

Imagine not even needing to carry the card to make a purchase. It’s simple. Add your debit or credit card to your mobile wallet by simply taking a picture. Once loaded into Apple Pay^SM, Samsung Pay or Google Pay^TM purchases are made by using your mobile device. Mobile payments are a more convenient, secure way to pay.

Your Partner Against Identity Theft

Your Pacific Service CU Visa Platinum Rewards card includes ID Navigator Powered by NortonLifeLock, providing tools so you can act quickly if your identity is threatened.

How ID Navigator Powered by NortonLifeLock can help:

• Dark Web Monitoring – continuously patrols the dark web and private forums looking for personal information that may belong to you. Should it be found, notifications are sent with suggested steps.
• Stolen Wallet Assist – if your wallet is stolen, you will receive guidance to help you cancel or replace key documents like your credit cards, driver’s licenses, Social Security cards, insurance cards and more.
• One-Bureau Credit Monitoring Alerts¹ – helps you stay on-top of your credit to help detect fraud quickly. Alerts are sent when key changes are made to your credit file with a major credit bureau.
• Restoration Assist – U.S.-based Identity Restoration Specialists are available Monday to Friday, 6 a.m. – 5 p.m. PST, with guidance and with next steps to assist you should you become a victim of identity theft or other suspicious activity.

To confirm eligibility, visit www.cardbenefitidprotect.com. Once authenticated, you will be able to enroll in this no-cost benefit or you can select a more robust identity theft offering at a discount.

No one can prevent all identity theft.

¹Two requirements must be met to receive the One-Bureau Credit Monitoring feature: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file that contains sufficient credit history information. If these requirements are not met, you will not receive Credit Features from Equifax. You will receive Credit Features once the verification process is successfully completed. Any credit monitoring from Equifax will take several days to begin after your successful plan enrollment.

We use state-of-the-art security to identify purchases outside of your normal spending pattern. If a purchase seems suspicious, you'll receive a near real-time text message to confirm the transaction. If we're unable to reach you through text message, a fraud representative will call you. You don’t need to do anything for this protection. It is included as part of our everyday security features.

With Visa Purchase Alerts, you’ll receive a near real-time text message or email whenever a purchase is made using your debit or credit card. Monitor purchases from a mobile device and act quickly to reduce potential fraud on your account. You can even choose the types of transaction alerts you want to receive including purchases over a specified amount, online purchases or those made outside of the U.S. Enroll today! For more information, visit Visa's website.

Visa SRC is an easy way to pay for purchases at a growing number of online merchants. Instead of entering your card information to complete the transaction, simply enter your Visa SRC login and password. It's safe, easy and fast. Enroll today! For more information, visit Visa Secure Remote Commerce or FAQs.

Our debit and credit cards are equipped with chip technology. Chip technology is just one of the many ways that we protect your accounts from unauthorized use. The tiny chip protects against fraud by creating a one-time code for each transaction. This code is virtually impossible to counterfeit and helps reduce in-store fraud.

You have the ability to control your debit, credit and ATM cards from online banking or our mobile app. If your card is lost or misplaced, you can turn it off instantly to protect against fraudulent use. When your card is active, you can also manage daily spending limits. Download the app today!

Whether you’re away from home or receive a fraud alert at midnight, we provide 24/7 card support. If your card is lost or stolen, you need to activate your card or change your PIN, please call a member service representative at (888) 858-6878. You can also send us a secure email through online banking or our mobile app.

If you are traveling more than 100 miles from home or are outside of the U.S. and need an emergency card replacement, please call Visa at (800) VISA-911 or from outside the U.S., call collect 0-410-581-9994.

If you are traveling outside of your normal spending area, please let us know the dates and places you'll be traveling prior to your travel dates. We will note your account which will help authorize purchases.

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